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Privacy Policy Effective Date: JULY, 5TH 2023 At Concept Factory, LLC. ("Concept Factory," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ("Website"). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we handle it. By accessing or using our Website, you agree to the terms of this Privacy Policy. Why is a Privacy Policy Required? A Privacy Policy is required because many global privacy laws, such as the California Online Privacy Protection Act (CalOPPA) and Europe's General Data Protection Regulation (GDPR), mandate its presence when collecting or using personal information. These regulations aim to ensure transparency and provide consumers with easy access to information regarding the handling of their personal data. Information We Collect Personal Information When you visit our Website or contact us, we may collect certain personally identifiable information ("Personal Information"), such as your name, email address, phone number, and any other information you voluntarily provide to us. We collect this information to respond to your inquiries, provide requested services, and communicate with you. Non-Personal Information We may also collect non-personal information, such as your browser type, device information, and IP address. This information is collected automatically through cookies and other tracking technologies to enhance your experience on our Website and improve our services. Use of Information Personal Information We may use your Personal Information to: Provide and maintain our services Respond to your inquiries and fulfill your requests Send you important information, such as updates, newsletters, and marketing communications Personalize your experience on our Website Improve our services and develop new offerings Comply with legal obligations Non-Personal Information We may use non-personal information for various purposes, including analyzing trends, administering the Website, tracking users' movements, and gathering demographic information. This information helps us understand how users interact with our Website and improve its functionality. Sharing of Information We may share your information with third parties under the following circumstances: With your consent To fulfill your requests or provide services you have requested With service providers, contractors, or business partners who assist us in operating our Website and providing our services As required by law or in response to a legal process To protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others Data Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. Your Choices You have certain choices regarding the personal information you provide to us. You can: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications Update or correct your personal information by contacting us directly Third-Party Websites Our Website may contain links to third-party websites or services that are not owned or controlled by Concept Factory. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information. Children's Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete that information. Changes to this Privacy Policy We may update this Privacy Policy from time to time by posting a new version on our Website. We will indicate the effective date of the revised Privacy Policy. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of those changes. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Concept Factory, LLC. 4100 Market Street, SW; Ste. 100 PMB # 1227 Huntsville, AL 35808 Phone: 1(256) 203-4271 Fax: 1(256) 666-9465 Email: We will respond to your inquiries and address any concerns to the best of our abilities.

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